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Billing Center Team:
Our billing center is engineered by a team of experienced certified coding and billing experts including Registered Nurses and other specialty certified professionals.
Our certified coders link practices, insurance companies and patients together like never before. Every claim is reviewed for accuracy prior to completion to ensure the highest possible reimbursement and to develop Orthopaedic specific rules for clean claim submission.
Our staff utilizes cutting edge billing center utilizes the newest technology giving us a great advantage over in-house offerings and other billing services. Our IT engineers designed a unique reimbursement focused center. Dual screens allow for paperless operations and immediate access to EOB’s and medical records. Instant access to these documents significantly reduces the time from patient visit to cash in hand.
Orthopaedic Practice Services Team (BPO):
Our team of patient relationship management professionals provide the power to our WorkComp Partner Helpdesk which connects payers, patients, billing center and doctors seamlessly.
Our orthopaedic specific transcription team work directly within your EMR system to provide you a seamless transcription solution. Less work and higher accuracy-eliminating any transcription headaches.
The customer service appointment staff interact in a quiet environment outside your practice to eliminate phone traffic reduce real estate expenditures and decrease scheduling hassles for your patients while reducing appointment scheduling error rates.
Professional Services Team:
Our Consulting Team consisting of MBA’s and other healthcare professionals specialize in the training and installation of electronic medical records, providing workflow redesign, EMR selection and RFP consulting services, as well as project management services for physician practice installations and upgrades.
With experience nation-wide in clinics ranging from solo providers to 60+ provider practices, the professional services team is highly trained and experienced in all types of clinics and physicians’ needs.
IT Solutions Team:
Our EMR certified IT department offers 24/7 support. With a team specialized in software installation, hardware configuration, data migration, troubleshooting, client communication and technology consulting, we offer the best in support services. Our support team includes high level technology consultants for advanced technical issues, as well as trainers who are available to assist with user questions and continued education.
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“In an industry where a full deployment of an EMR falls short 70% of the time, our professional services team has achieved a success rate of over 98% in deploying both the practice management and EMR for our Orthopaedic Surgeons who chose to do a full deployment. Even more impressive, our average implementation was less than 30 days and with no decrease in net receipts.” Gina Volmert, President
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100% US OWNED AND OPERATED 